ISO 27001 Case Study: How a FinTech Startup Achieved Certification and Gained Enterprise Trust

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ISO27001 case study

Overview:

  • Client: A growing FinTech startup offering digital payment solutions.
  • Industry: Financial Technology (FinTech)
  • Challenge: Meeting stringent enterprise security requirements for data handling and storage.
  • Solution: Implementation of ISO 27001 compliance framework with Folksoft’s expertise.
  • Results: Achieved ISO 27001 certification in 6 months, improved internal security practices and secured three major enterprise partnerships.

About the Client:

The client is an innovative FinTech SaaS company specializing in digital payment infrastructure for small and medium enterprises. With 50+ employees and growing adoption across North America and Europe, the startup was scaling rapidly but struggling to meet the security requirements of larger financial institutions.


The Challenge:

Handling sensitive financial data meant the company needed a robust Information Security Management System (ISMS). However:

  1. Lack of Structured Security Policies: Security measures were ad hoc and undocumented.
  2. Audit Readiness Gap: No internal processes to prepare for security audits.
  3. Client Trust Barriers: Enterprise prospects hesitated to commit without ISO 27001 certification.
  4. Scaling Risks: Security practices couldn’t keep up with the company’s rapid growth.

The leadership team realized that ISO 27001 compliance was essential to unlock high-value partnerships and prevent potential security incidents.


The Solution:

The client partnered with Folksoft to streamline their ISO 27001 journey, focusing on:

  1. Gap Analysis: A thorough review identified weak points in their current security processes.
  2. Risk Assessment: Prioritized risks and introduced controls aligned with ISO 27001 standards.
  3. Policy Development: Folksoft helped draft and implement key security policies (e.g., data encryption, incident response).
  4. Training Programs: Conducted workshops to build a security-first mindset across the team.
  5. Audit Preparation: Ensured all systems, documentation, and processes were audit-ready through mock assessments.

The Results:

ISO 27001 Certification Achieved in 6 Months:

The external audit was completed successfully, with no significant non-conformities.

Secured Three Enterprise Deals:

Post-certification, the client secured contracts with three enterprise financial institutions.

Enhanced Security Culture:

Employees across departments adopted standardized security practices, reducing vulnerabilities.

Reduced Operational Risks:

With ISO 27001 controls in place, the company mitigated risks related to unauthorized access, data breaches, and human error.

Client Testimonial:
“Folksoft didn’t just guide us to ISO 27001 certification—they helped us integrate security into our company’s DNA. The impact on client trust and operational efficiency has been significant.”
COO, Digital Payment FinTech Startup


Key Takeaways for FinTech Leaders:

  • ISO 27001 isn’t just about passing an audit—it’s about embedding security into everyday operations.
  • Enterprise clients demand internationally recognized standards—ISO 27001 helps meet those expectations.
  • The right guidance can transform security challenges into competitive advantages.

Why Partner with Folksoft?

At Folksoft, we empower FinTech startups to:
✅ Achieve ISO 27001 certification efficiently.
✅ Build trust with financial institutions and enterprise clients.
✅ Maintain ongoing compliance through tailored monitoring and support.


Is your FinTech startup ready for ISO 27001 compliance?
Let’s simplify the journey together. Contact Us Today!

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